Will my credit card details be compromised?
Digital Gift Cards
Tips
In the world today, there are many horror stories of scammers using scammed credit card and banking details to steal money that is not theirs.
We get it.
It's hard to trust online suppliers and retailers these days.
Rest Assured. The Okuru App is a safe and secure application that is available on the Apple App Store and Google Play Store.
Okuru, as a digital gift card business, is supported by the Australian Government's Research & Development Incentive Grant Department.
Okuru also has Certified Cyber Wardens on our staff, a certification that is endorsed by the Australian Government.
As such, we hope we will be able to provide some level of comfort and peace of mind by being open about how we do what we do.
Here are our answers to some of your pertinent questions.
What if Okuru's database gets hacked?
Will my personal and credit card details be compromised if I buy gift cards from the Okuru App?
As part of our commitment to security and privacy, we would like to provide clarity on our payment process.
Payment Method: Okuru exclusively accepts payments via PayPal. This ensures a seamless and secure transaction experience for our users.
Data Privacy: Rest assured that Okuru does not store any credit card or sensitive personal information beyond the essentials—your name and email address. We prioritize your privacy and adhere to strict data protection practices.
PayPal’s Role: When you make a purchase, PayPal becomes the custodian of your bank or credit card details. Their robust security protocols safeguard this information.
Buyer Protection: PayPal offers an additional layer of security through its buyer protection program. In the unfortunate event of a fraudulent transaction, PayPal conducts thorough verification and reimburses affected users.
Your Peace of Mind: Your personal banking details are as secure as the measures provided by PayPal. We encourage you to use PayPal for peace of mind during your transactions.
Okuru’s Stance: Okuru remains committed to transparency and trust. We do not store or retain any banking information from our customers.
Secure Servers: Our servers are maintained and monitored by reputable and secure providers. Okuru does not keep any of your personal details except for your name and email address on our servers.
Does Okuru sell fake gift cards?
Our Partnership
Okuru maintains a contractual relationship with one of the world’s largest providers of rewards, incentives, and loyalty programs. Our digital gift cards are among the products managed by this provider.
Security Measures
The Okuru App relies on seamless API integration and robust software communication between the provider and Okuru platforms. Our security protocols are meticulously designed to safeguard against unauthorized access.
Rest assured that the gift cards available on the Okuru App are authentic retailer gift cards.
Recipient Experience:
When a buyer sends a gift card through our platform, the recipient can only access it by downloading the Okuru App. The recipient’s app wallet securely stores the gift card.
This means that gift card transmissions occur exclusively from app to app.
Unlike some unscrupulous practices seen elsewhere, we do not allow the sale of Okuru gift cards on public marketplaces such as Facebook.
Trustworthy Providers
We encourage our users to always choose legitimate providers for digital products like gift cards and concert tickets.
Okuru is committed to maintaining the highest standards of integrity and consumer protection.
Our Commitment
Okuru Pty Ltd is an Australian registered company governed by consumer protection legislation. We take our responsibilities seriously and strive to create a safe and reliable platform for our valued users.
